Citibank Mortgage Login

Video demonstration and instructions on how to use Citibank Mortgage Login:

1. Enter the following URL:

2. Enter your Username on the given space.

3. Enter your Password on the given space.

4. Click Secure Sign In to complete the process.



Can't sign in completely? Reset your Password by following these quick steps:

1. Click I forgot my password link.

2. Provide your Username.

3. Click Continue to proceed.

4. Follow instructions that will appear onscreen to complete.


Still can't sign in completely? Contact Citibank directly to receive help with Citibank Mortgage Login:


For a New Mortgage or Refinance:

Call 1-800-248-4638


For servicing your existing mortgage account with Citi:

Call Customer Service at 1-800-283-7918


For new loans, send correspondence to:


MC 2197 BSC

P.O. Box 6205

Sioux Falls, SD 57117-9893


For existing mortgage accounts, send correspondence to:

CitiMortgage, Inc.

P.O. Box 6243

Sioux Falls, SD 57117-6243


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